
When a furniture project goes sideways, the blame usually lands on whoever the client can reach first. Almost none of it is actually about craftsmanship — it's about a missing record of who approved what, and when.

Most furniture decisions get made on how a piece looks and whether it fits the room. The two things that actually determine whether you'll still like it in a year are invisible until you've already bought it.

Most furniture disputes don't start at delivery — they start at the first meeting, when a question that should have been asked never was. Eight questions that reveal whether a maker actually has a process, or just a portfolio.